Process

How working with your administrator works

A simple, documented process that keeps you in control of your platform.

In short

Working with an outsourced administrator follows six steps: consultation, proposal, access set-up, onboarding and documentation, routine work with logs, and regular reviews.

Step by step

Consultation

Platform, team, pain points and tasks.

Proposal

Engagement model, scope and quote.

Access

Accounts with permissions you define.

Onboarding

Your set-up documented; routines agreed.

Routine work

Daily, weekly and monthly tasks with logs.

Review

Regular review of tasks, incidents and improvements.

Our principles

You stay in control

Least-privilege access you can revoke at any time.

Everything logged

Changes recorded with date and reason.

Plain language

Technical work explained clearly.

Continuity

Team backup keeps work going.

Put an experienced administrator on your platform

Tell us about your MT4/MT5 set-up and the help you need. We will suggest the right engagement model and administrator.