FAQ
Frequently asked questions
Everything about working with a dedicated or outsourced MetaTrader administrator.
Answers about dedicated and outsourced MetaTrader administrators: services, tasks, access and security, engagement models, holiday cover, pricing and how to start.
The service
What is an outsourced MetaTrader administrator?
An experienced MT4/MT5 administrator who works on your platform remotely, on an on-call, part-time or full-time basis, backed by a specialist team.
Which platforms do you cover?
MetaTrader 4 and MetaTrader 5.
Which tasks are included?
Typically swaps, sessions and DST changes, symbols, groups, reports, backups, access reviews, monitoring and corporate actions. See the task library.
Can you also do larger projects?
Yes. For server setup, broker launches, liquidity integration and migrations, see MetaTrader Admin.
Access & security
What access does the administrator need?
Only the permissions needed for the agreed tasks. You create and control the accounts.
Can we revoke access at any time?
Yes. Access remains fully under your control.
Is our data kept confidential?
Yes. Platform data and credentials are used only for the agreed work and handled confidentially.
Engagement & pricing
What engagement models are available?
On-call, part-time dedicated and full-time dedicated. See Hire an Administrator.
What happens when our administrator is on holiday?
The team behind your administrator covers routine tasks and emergencies.
How much does it cost?
Quotes depend on the model and scope. Contact us for a tailored quote.
How do we start?
Contact us by email, WhatsApp or Telegram, or use the form on the Contact page.
Put an experienced administrator on your platform
Tell us about your MT4/MT5 set-up and the help you need. We will suggest the right engagement model and administrator.